Commissions

I'm always excited to take on custom commissions! However, to ensure we're a good fit, please take a peek at my Instagram and see if my style resonates with you before reaching out. If you're keen, shoot me a message detailing what you have in mind—size, shape, and color preferences are a great start. Let's chat about your vision before I provide a free quote. A 40% deposit is required upfront, with the remaining 60% plus shipping billed upon completion. Looking forward to creating something special together!

Wholesale

I am currently welcoming wholesale orders! Please reach out via my contact page or email me at NikolinaCeramics@gmail.com to discuss your wholesale needs. To get started, a 40% deposit is needed upfront, with the remaining 60% plus shipping fees invoiced once your order is complete. Let's team up and bring some ceramic charm to your shelves!

Shipping

Orders are dispatched once a week (currently Wednesdays) and generally arrive within 4-5 business days. Orders placed after 8am Wednesday will be shipped the following week. Tracking is included for your peace of mind. Please note that I ship via Australia Post. Although I take every precaution to ensure your package arrives safely, I regret that I cannot accept responsibility for lost, stolen, or damaged items during transit.

Shipping costs are calculated based on the size and weight of your purchase and may vary accordingly.

Contactless pickup

Looking to save on postage? You can arrange for pickup from either Bacchus Marsh or South Morang! Simply place your order as usual and select the pickup option at checkout. Then, shoot me a message via the contact page or Instagram to coordinate a convenient day and time. Let's make pickup a breeze!

Contactless Drop Off

If your order has a delivery address located near; Bacchus Marsh, South Morang, Abbotsford or Research then I may get in contact with you to offer a refund on your shipping cost. I am in these areas regularly so doing a drop off and saving you a buck goes without saying!

International Shipping

Currently only shipping within Australia.

Returns

Please note that I do not accept returns for change of mind. Once your order is placed, it's considered final. Thank you for your understanding!